Hotel management software for modern hospitality businesses
HotelO is a cloud-based hotel management and CRM platform operated by Dwoing. The platform is designed for hotels, resorts, Airbnbs, homestays, serviced apartments, guest houses and other hospitality businesses.
Dwoing is the business responsible for operating the HotelO website, application, subscription service and related customer support.
HotelO brings commonly used hospitality management workflows into a single software platform. Depending on the selected plan and enabled features, the platform may support customer records, property operations, billing-related workflows, reports, staff access and other hotel-management functions.
Organise customer and guest information required for day-to-day hotel operations.
Support operational workflows used by hospitality teams and property managers.
Maintain relevant records and operational information in one central system.
Use the platform online through the HotelO application with authorised account access.
HotelO is built around a simple idea: hospitality businesses should not have to manage essential hotel information across disconnected tools when a practical central system can bring those workflows together.
Our focus is on useful software, straightforward subscription plans, secure handling of customer information and continuous improvement of the platform.
HotelO is intended primarily for business and professional use by hospitality operators and their authorised employees, managers and service providers.
HotelO may process information entered by hotel customers as part of delivering the software service. The hotel or business customer remains responsible for determining the lawful purpose and basis for collecting and using guest or customer information.
HotelO's handling of personal information is described in the Privacy Policy and, where applicable, the Data Processing Agreement.
We use reasonable technical and organisational measures intended to protect accounts and information processed through the platform. Access controls, authentication, server security, backups and monitoring may be used as appropriate to the service and risk.
No online service can guarantee absolute security, so customers should also maintain strong passwords, restrict user access and use secure devices and networks.
HotelO is offered as a subscription SaaS service. Current plans and prices are published on the Pricing page.
HotelO may offer a 7-day free trial to eligible new customers. Subscription, cancellation and refund terms are described in the Terms & Conditions and Cancellation & Refund Policy.
For product, account, billing, privacy or security enquiries, contact:
Dwoing / HotelO
Email: hello@hotelo.in
Website: https://hotelo.in/
Application: https://app.hotelo.in/
HotelO's contractual and privacy documents are published on this website so customers can review the terms governing use of the service. These include: